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>> right now on "andrea mitchell reports," off the rails. today investigators are looking at the two black boxes for clues on how fast that commuter train was going heading into a sharp turn when it derailed. whether faulty brakes could be to blame. four passengers killed, 63 others injured, some critically. >> if there are any lessons to learn from this tragedy, obviously we want to learn them. >> night and day at the end of its deadline, the white house promises the fix is in. healthcare.gov is working for a vast majority of consumers, whatever that means. >> the bottom line, healthcare.gov on december 1st is night and day from where it was on october 1st? >> is a better functioning website enough to cure the president and his party of second term headaches? shop till you drop, holiday bargain hunters logging onto

point, click and shift this cyber monday. the new delivery could change the game of online shopping forever. good day, i'm andrea mitchell in new york. a federal investigation is now under way trying to determine the cause of that deadly train derailment north of manhattan. in washington today the national transportation safety board began downloading data from two black boxes recovered at the scene. officials hope to talk to the train's conductor and engineer today or tomorrow. four people died when the train spun off the tracks. among them a member of our family here at nbc, jim, 58 years old, worked as an audio technician on the "today" show. he was on his way to work when the crash occurred. colleagues remember him for his enormous talent and famous

smile. nbc's kristen dahlgren joins my with the latest from the bronx. what do ntsb investigators hope to find? >> reporter: hi there, andrea. they now have really a three-pronged investigation going on. first those black boxes you talked about from the front car in the train, also from the rear car in the train. they are downloading data, analyzing it. they hope to find how fast it was going and whether or not and how brakes were applied if they were malfunctioning in some way. also doing you can see here uprighting those cars and moving them off. they will be taking a look at the cars. also taking a much closer look at the track to see if there was any issue with the track, with the signaling. then they are going to be talking with the conductor and the engineer. it's been widely reported that right after the accident, the train's operator said he tried to apply the brakes, that they didn't work. he did what's called dumping the brakes, an emergency maneuver to

hit all the emergency brakes on the train at once. this was a sharp curve where the train is supposed to slow from 70 down to 30 miles per hour. obviously something went terribly wrong. then the investigation may eventually turn a little wider. senator blumenthal of connecticut asked ntsb to do a quick investigation but also take a look. as early as last month ntsb raising concerns about track maintenance on metro north. blemen thole says this dram advertising the need to focusoon railroad safety and severe accidents and service disruptions are unacceptable. there's a possibility also to take a look at metro north rails across the area. obviously, andrea, these rails service a lot of people here. >> they serve a lot of people. i know that area in particular. what about seat belts. is this going to resurrect the issue of whether people, like on buses and school buses it's become an issue, whether there should be seat belts on trains. any of those people thrown

around in the cars have been safer if they had been wearing seat belts? >> it's something we heard people talking about today, three out of the four fatalities were ejected from the train. they flew out of those windows. so a lot of people saying if there were safety belts they perhaps could have been saved or at least wouldn't have been ejebted from the train. that's another conversation that's likely to be happening in the future. >> kristen dahlgren, thank you so much. the obama administration says healthcare.gov is in stable condition working more than 90% of the time. does that mean a clean bill of health for obama care. deputy senior adviser from the white house joins me from the north lawn. david, thank you very much. you set a fairly low bar, this vague working for majority that want to sign on and 50,000 could be served at one time, 800,000 in a day. is that good enough? what's the next step?

>> so andrea, as you know, this is going to be a process of continuous improvement. compared to where we were in early october as jeff said yesterday it is night and day to the point we can handle a certain number of concurrent users. we're monitoring to make sure the system is stable, the response times are good, the error rates are continuously going down. we've set up a queueing system for those instances where there's overwhelming volume on the system to better manage the flow. we've set up anonymous shopping right on the home page of healthcare.gov so people can look at plans in a much more comprehensive way. based on what we learn, we continue to make these improvements. so by the time we get to the end of open enrollment march 31st, as many people who want to sign up for some affordable health care can do that. >> we've confirmed at nbc that about 100,000 americans were able to enroll through the

federal exchanges in november, that's improvement up from 26,000 in the federal exchanges in october. what can you tell us about the mix? how many of those enrolling are younger people, healthier people, the mix that's going to create the kind of risk pool insurers wanted? >> andrea, i'm not in a position to talk about the mix from what we saw in october and november but let me direct your attention to reports that came out of california and some other states and use that as kind of a guide post to understand this. in the first month in those couple of states they had about 23% of the total enrollees going in to the affordable care act as being under the age of 35. why that's important, when you look at the only other time we've done an experiment like this was in massachusetts, in the first month 17%, but that was very few people, but in the first two months in the massachusetts experience, about 22% ended up being 35 years of age and younger. so what we've seen so far in

those states that have reported those numbers is that the mix so far initially looks like it was in massachusetts. after the full year of open enrollment you had 29 to 30% of folks being under the age of 35 or healthy versus nonhealthy as the better indicator. so what we've seen so far in the first couple of months in those states that reported looks like it was in massachusetts. that ended up being a success story. >> those were under the state programs which were a lot easier to log on and enroll in as california, kentucky, some of the other states, far better experiences than the federal. so it may not be analogous, although it could be a good indicator. the insurance industry is still complaining about what they face. they don't know yet the mix of their risk pools. they don't know how many will be -- how much they will be

subsidized for the people who are enrolling. so how do they set premiums? what do they do down the road? it is very hard for the business community to interact with the federal government given how badly this rollout started. >> a couple of points, andrea, first, we're continuing to work with insurance companies in the insurance industry as a whole to make sure whatever problems that are identified are quickly fixed, addressed, isolated and so we can move on. the mix of premiums going forward, first of all, it's important to know that in massachusetts once again, what you saw in the final month, final month and a half, 40% of the under 35 -- people who enrolled in that final month were under the age of 35. so young and healthy essentially came in all at the end. and i think that's something we can expect to see not only in the federal system but state system. why is that important?

anybody speculating about mix and what it's going to look like really has to wait to play this out. we're going to be aggressive throughout this process to make sure there is a good mix. one final point on this. when the law was drafted, there were a number of provisions put in place to make sure that risk was really smoothed out. reinsurance, risk corridor, risk pool and adjustments that are very, very complicated to get into. essentially it was understood this was going to be a multi-year process with different smoothing out and ways to manage risk and manage premiums in a way that works for everybody. so we're at the early stage of the open enrollment or early stage of understanding how this is going to play out. look, yesterday we crossed an important milestone, night and day improvement. we're going to continue to improve because at the end of the day this is about making sure that anyone that wants quality health insurance can get it at an affordable price.

>> david, thank you so much for joining us today. >> thank you, andrea. i appreciate it. >> it gives a whole new meaning to shop till you drop. cyber monday amazon.com looking to change online shopping at lose as we know it in the future. chuck besos told "60 minutes" charlie rose testing retailer delivering packages from small drones. pick up, fly through the air and deliver items right to your doorstep. the goal, to deliver packages in 30 minutes or less, faster than a pizza. amazon calls it prime air. although they don't expect it to be operational for a number of years, the company says they hope one day the delivery drones will be as normal as seeing mail trucks on the road. you never know.

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as you just heard obama administration touting success for healthcare.gov. joining me maryland congressman. thanks for being with us. >> good to be with you, andrea. >> i know you've been pressing for improvements. you're members of the president's own party. what do you say about the progress so far of kbloofg the website and overall experience of getting this thing going? >> andrea, this was a very important step forward. the administration did hit the benchmark it set out, main ones,

50,000 consumers at one time. >> a low bemp mark, though, they were not setting the bar very high? >> you're right to the extent it was supposed to operate this way on day one, we had a bumpy rollout. the work won't stop yesterday. they will work 24/7 to work on issues at the back end. we know there are currently some issues with the relay of information to the insurance companies to make sure people are signed up. this is not a magic moment. it is good news. they have to make sure they keep their foot on the accelerator in terms of fixing the website. what we do know, those states like california, kentucky, where the websites are operating smoothly, people are able to buy these products and liking what they see. >> congressman, i know you're

not a member of the republican majority in the house, that said you have colleagues in the senate. right now congress has enacted 60 new laws compared who too what it normally does during the period. the house isn't scheduled to be in session at the same time as senate for more than four days coming up before the enof the year. how does congress justify what it's done? >> i don't think there is a justification. the house has become a totally dysfunctional place when it comes to doing the business of the american people. just look what's coming out of the senate that would pass if we were able to vote on it. number one comprehensive bill, huge need for the country. number two, a bipartisan farm bill but the house decided to go with a conference for a bill that cut $40 billion from food and nutrition programs.

third, there's legislation to make sure we end discrimination in the workplace with respect to people who are gay. those are three measures that are sitting here in the house, all of which would pass if we were allowed to vote on them. that doesn't go to the issues of the budget if we were allowed to come up with a solution onif we were allowed to vote by december 13. >> you're supposed to be meeting, there is a conference committee, you're on it, what progress has there been over the holidays? >> not near enough, an drachlt i've been here in washington ready to get to work with my colleagues. there has been very little progress during the break. we will narrow the scope. creating a drag on the economy. trying to replace that at least

in part hopefully up to two years. that's a pretty narrow small target. even that has not been reached. we put forward proposals, one of which i tried to get a vote on seven times in the house of representative which would relass that sequester. cuts to special interest tax breaks. we've been denied an opportunity to vote on that just like the comprehensive immigration bill. >> what about iran. president rouhani gave an interview over the weekend basically saying iran has it right and will have the right to enrich uranium. he's pocketing that as something achieved from the negotiations not something decided in the final agreement six months from now. what about congress pushing -- certainly in the senate pushed

by menendez, council on foreign relations impose sanctions or at least the threat of sanctions. where do you stand on that? the president is fight it tooth and nail. >> yes, andrea. two things. first of all, you know the expression right tonight rich is not in the agreement. it says you have to have a neutraly agreeable program. i think both would agree right to free speech dnd on being able to veto anything he said, you would not think that was a right to free speech. with respect to additional sanctions, we should be very careful. we need to tread very carefully here. the reason iran is at the table, the reason engaged in serious discussions, international community behind these sanctions have been effective. if partners in international community perceive the united states to be short-circuiting the diplomatic process, our ability to continue those effective sanctions will be

undermined. it would also strengthen hard-liners in tehran who do not want any kind of agreement. finally, we can always impose additional sanctions and so it quickly. i think it's very, very dangerous to try to upset the process at this point in time especially when the folks who are trying to do that do not have an alternative unless they want to skip the diplomatic process all together and go the military route which has always been on the table but we're trying to resolve this diplomatically. >> chris van hollen, thanks very much, congressman. >> thanks, andrea. >> stay classy bismarck, everyone's favorite anchorman tried his hand at the real thing in north dakota. viewers at the local saturday evening newscast tuned in to see a surprise guest anchor, will ferrell dressed as ron burgundy.

>> you look beautiful tonight? >> thank you. >> are you married? >> no. >> i am, so don't get ideas. >> i've never seen fighting at a hockey match before. >> mo movember for mustaches. >> i like that. >> the president speaking at the white house. >> wonderful to be here. i should say welcome back. many of you have joined us before as we marked new milestones in our fight against hiv and aids. i'm honored you could join us in commemorating world aids today, which was yesterday. this is a time for remembering the friends and loved ones that we've lost, celebrating the extraordinary progress thanks to some people in this room we've been able to make and most

importantly recommitting ourselves to the mission we share, which is achieving an aids-free generation. i especially want to welcome ministers from our partner countries, members of my administration including secretary sebelius, secretary john kerry, congresswoman barbara lee, mark dibel from world fund to fight aids, malaria, and also the national institute of health, michelle from u.n. aids, debra carrying on the great work of our acting global aids coordinator and our many friends from the philanthropic world including bill gates. thank you for joining us here today. now, every year this is a moment to reflect on how far we've come since the early days of the aids epidemic. those of you who lived through

it remember all too well the fear and stigma and how hard people with hiv had to fight to be seen or heard or treated with basic compassion. do you remember how little we knew about how to prevent aids or treat them. what we did know was the devastation it inflicted, striking down vibrant men and women in the prime of their lives and spreading from city to city and country to country seemingly overnight. today that picture is transformed. thanks to the courage and love of so many of you in this room and around the world, awareness has soared, research has surged, prevention, treatment and care are now saving millions of lives not only in the world's richest countries but in some of the world's poorest countries as well. for many with testing and access to the right treatment the disease that was once a death sentence now comes with a good

chance of a healthy and productive life. that's extraordinary achievement. as president i told you in this fight you'll have a partner in me. i said if the united states wanted to be the global leader combating this disease, they needed to act like it. by doing our part and by leading the world to do more together and that's what we've done in partnership with so many of you. we've created first international hiv/aids strategy rooted in a simple vision that every person should get access to life extending care regardless of age or gender, race ethnicity, sexual orientation, gender identity or socioeconomic status. we've continue to support the ryan white care act to help underserved communities. we lifted entry ban people with hiv no longer barred from the united states which led to the international aids conference held here for the very first time in over 20 years.

this summer boosted our federal efforts to prevent and treat hiv. last month i signed the hiv organ policy equity act to finally allow research into organ donations to people with hiv, a step achieved with bipartisan support. thanks to the affordable care act millions of americans will be tested free of charge. americans uninsured will now have access to affordable health care coverage. beginning in january no american will be denied health insurance because of their hiv status. on world aids day two years ago i announced an additional $35 million for the aids drug assistance program which helped pay for lifesaving medications. at one time the need was so great over 9,000 people were on the wait list. we vowed to get those numbers down. i'm proud to announce as of last

week we have cleared that wait list. we are down to zero. [ applause ] so we're making progress. we're all here today because we know how much work remains to be done. here in the united states we need to keep focusing on investments to communities hit hardest including gay and by sexual men, african-americans and latinos. we need to keep up the fight in our cities including washington, d.c. which in recent years has reduced diagnosed infections by nearly half. we're going to keep pursuing scientific breakthroughs. today i'm pleased to announce a new initiative at national initiative of health to advance research into an hiv cure. we're going to redirect $100 million into this project to develop new therapies. because the united states should be at the forefront of the discoveries how to put hiv in

long-term remission without requiring lifelong therapies or better yet eliminate it completely. and of course this fight extends far beyond our borders. when i became president i inherited president bush's phenomenal program which helped millions around the world receive lifesaving treatment. we haven't just sustained those efforts we've expanded them reaching and serving more people especially mothers and children. earlier petfar reached a milestone, 1 millionth baby born without hiv [ applause ] >> that alongside the rapid decline in new hiv infectioning and aids in subsarahan africa. on my visit this year i visited a clinic run by bishop desmond tutu and had the honor to spend time with some of their

extraordinary young patients and counselors and outreach workers and doctors. every day they are doing extraordinary work. when you visit this facility you cannot help but be inspired by what they do each and every day, in part thanks to the support of the united states of america. they are saving lives and changing the way the country and world approach this disease. that's work we have to continue to advance. on world aids day two years ago i set new prevention and treatment standards like increasing the number of mothers we reach so we prevent their children from becoming infected and helping 6 million people get treatment by the end of 2013. today i'm proud to announce we've not only reached our goal, we've exceeded our treatment target. we've helped 6.7 million people receive lifesaving treatment. which is why after i leave here

today i'll be proud to sign the stewardship and oversight act to keep this program going strong applause plus. >> count on a legislator to applaud legislation. looking ahead time for the world come together for new goals. working hard to get a permanent leader in place for pep far, one of the first meetings next year so united states and partners worldwide, governments, global fund, u.n. aids and civil society can sit around one table and develop joint prevention for the country where the global fund does business. we'll hold each other accountable and continue to work to turn the tide of this epidemic together. that includes keeping up our

support for the global fund. success speaks for itself. it's helping 6 million people in over 140 countries receive antiretroviral therapy and now it's time to replenish the fund. the united states will contribute $1 for every $2 pledged by other donors over the next three years up to $5 billion total from the united states. the united kingdom has made a similar promise. so today i want to urge all those attending global funds replenish men meetings both today and tomorrow to take up this commitment. don't leave our money on the table. it's been inspiring to see the country's most affected by the disease vastly increase their own contributions to this fight. in some cases providing more than donner countries do. that ought to inspire all of us to give more and do more so we can save more lives.

after all none of the progress we've made against aids could have been achieved by a single government or foundation or corporation working alone. it's the result of countless people including so many of you working together from countries large and small, philanthropies, universities, media, civil society, activists. more than anything i think it's thanks to the greatest people living with hiv around the world who shared their stories, you've let your strength demanded, dignity recognized and led the fight to spare others anguish of this disease. we can't change the past or undo its wrenching paper. what we can do and what we have to do is to chart a different future guided by our love for those we couldn't save. that allows us to do everything we can, everything in our power to save those we can. that's my commitment to you as

president. the united states of america will remain the global leader in the fight against hiv and aids. we will stand with you through every step of this journey until we reach the day possible when all men and women can protect themselves from infection, a day when all people with hiv infection have access to treatment to save their lives. the day when no babies born with hiv and aids and achieve what once was hard to imagine, an hiv-free generation. that's the world i want for my daughters, that's what we want for our families. if we stay focused and honor the memories of those that we've lost, if we summon the same courage they displayed by insist ongoing whatever it takes however long it takes, i believe we're going to win this fight. i'm confident that we'll do so together. thank you very much for your extraordinary efforts. appreciate it.

>> president obama on global aids day. what he did not announce in announcing 6. 7 people now supporting with treatment under pep far, the program started under president bush, he did not announce a target some aids activists are hoping for of reaching and supporting 12 million people by 2016 and he did not announce more support for the global aids fund which was $2 billion shy in u.s. support according to the $15 billion goal that was long hoped for by aids activists. this is global aids day and president, secretary of state will also be speaking at this white house event. meanwhile the president has a lot of other foreign challenges on his plate. he's trying to stop members of his party from leading bipartisan effort to pass new sanctions on iran before christmas. the president arguments this would be a deal breaker during a sensitive testing period. just as president biden dealing with another foreign policy

headaches on the other side of the world. he arrived in tokyo. he was met when he arrived there by caroline kennedy, the new ambassador. this as china is now threatening to declare unilaterally control over airspace long disputed with japan. joining me now with all these challenges, msnbc contributor, former adviser on iran to the white house ambassador dennis ross. thanks for being with us. lets talk about iran. president rouhani declared over the weekend in an interview with the "new york times" they have won the right to enrich, just as we in a hard fought battle with emrates, uae, nonproliferation effort talked them into foreswearing the right to enrich. others in the region are watching the way we handle iran. what do you think of these negotiations as far as they have gone so far? >> well, look, you do have a first step. the idea of having a first step

agreement is not that it somehow has transformed the situation, not that it produced a breakthrough we're going to be confident we're going to transform uranium nuclear program and turn it into one inherently a peaceful one nor somehow a loss on the brink of becoming a nuclear weapons state. what the agreement does is stop the clock. that creates the basis for pursuing diplomacy over the next six months without it being under the pressure of iranian nuclear program advancing. it does provide them limited relief. it doesn't change architect you're of the regime. in a sense what it does is provide a cap for a cap, gives us a chance to see if we can negotiate a deeper deal. i think the key to in insuring that, in fact, this doesn't become a first step that is a last step is maintaining the

uranium understand that just as they claim they want to achieve the right to enrich and claim they have it, i think we can claim that, in fact, there is an approach that puts us in a position we can transform the iranian nuclear program into one that will not have nuclear weapons breakout capability. we're not there. by the way, they are not there. what we each are in a position to do is see whether or not there's an agreement out there that meets their needs and our needs. this first step agreement puts us in a place to test that. we have to be vinlg lgilant ens, sanctions at the table. >> in your job, what would you be saying this week benjamin netanyahu, secretary on thursday, what would you say to assure him now that he's told, learned in september from the president, secret back channel talks all along with iran and this deal was in progress? >> i think the main thing i would try to address is the

source of his concerns. i think he has two kinds of concerns. one, he fears psychology are going to fray sanctions and reduce leverage. i think here you can address concerns by saying to him we're going to be vigilant on this and continue to work with you. from the beginning of the administration worked closely with israelis to identify sanctions that matter and ensure others wntd invading them and iranians weren't allowed to get around them. i would say lets maintain that close cooperation. we will work with you on a day-to-day basis to ensure sanctions don't fray. number two, i would try to address the concern he has about what's the end game. the big concern he and others might have, you produced a first step agreement, how do you know it's not the last step. if it's the last step freeze them at 20,000 centrifuges which means they will have a breakout capability. the way to address that make it

clear to them at least in private, here is what a bad deal is. we're not doing to allow an outcome where iranians have a large number of centrifuges. we're not going to allow an outcome where they have a large accumulation of ep richard uranium. we're not going to allow an outcome where they have a heavy water plant. in those bounds we're going to try to negotiate a deal. we can't say exactly what the final terms will be but we can tell you what it won't be. i think if we were to reassure him on why and how they will present sanctions from fraying and why and how we will not accept a bad deal, we say no deal is better than a bad deal. we should make it clear we know what a bad deal is to him so he and others have a higher level of confidence. that's the best way to approach him. >> it's far from your immediate concerns. china. here you've got china aggressively declaring it owns the airspace and water around these uninhabited islands that have long been disputed with japan.

how important is it for the president who canceled two summits with asia. legitimate reasons the government shutdown and the like. how important is it for him to stand firm with japan as the vice president arrives in japan today? >> i think it's very important. if we don't, then the prospect that the japanese themselves will begin to respond to what the chinese are claiming. the chinese are claiming this is now their air zone, you will see the japanese test that they will test it not just with words, unless they see the united states is standing firm. we flew a couple of b-52s in there a way of demonstrating we mean what we say when we strapped by the japanese and don't recognize what the chinese have done. it's very important to ensure japanese don't feel they have to go take steps on their own. if they do that, you will create

an escalatory situation. >> there are disputes in the south china sea, everybody in asia watching to see how tough is the united states going to be supporting its allies. dennis ross, thank you very much. thanks for being with us today. >> my pleasure. many are calling this the best single second in sports history. it's so good. we'll show you again. with one second on the game clock, game tied missed field goal turned into 109-yard auburn touchdown stunning two-time national champion alabama in this year's iron bowl, one of the biggest rivalries in college football. now shaken up title race, florida state and ohio state undefeated, top the standings to determine who will pay for national championship in the rose bowl. safe to say auburn will take home the title for most thrilling game winning touchdown of the season, for the decade. >> there goes davis. >> oh, my gosh. >> davis going to run it all the way back.

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humana. welcome back. with the president facing very few legislative days, joining me ruth and mark halperin journalist for msnbc and "time" and co-author of "double down." ruth, first to you, you have husband and senate not in the house at the same time. how can they get anything passed. talked to chris van hollen. they haven't met very much. december 13 they are supposed to come up with a game plan. what do you see getting done? >> i think we heard it a little bit from congressman van hollen. their achievement has been to define victory narrowly. they agree right now on the very narrow goal they want to achieve which is buying down just a few

years of the sequester but don't have any agreement at least we know of, not that he was able to tell us about, about how to do that and what mix would be achieved of cuts and revenue or other things to do that. so tick, tick, tick, 11 more days. how are we going to get that done. >> in the reporting over the weekend, a lot of reporting on health care and how it went off the rails. two them you hear. the president is angry. okay. i get that. the chief of staff gave de deadlines and cabinet didn't respond. there's a subtext. you did a lot of reporting for your book. what you follow up after the campaign through the white house you see cabinet government isn't working and the management itself so extraordinary during the campaign was not displayed getting his most important legislative priority to work. >> well, i think the president

is no doubt angry. it's useful for white house aides to tell us he's angry because it distances him a little bit from the past. doing forward there's going to be lots more written about the history of how this happened. going forward the president has a lot on the line. there's a lot of people engaged in this now. getting this fixed is difficult. the problem, the president said in his last public remarks about this there's going to have to be a reblanding effort, it's too soon, there's too many problems. the question is can we get through hurdles, bench marks for technical efficiency and people signing up so people feel good about the program. the program is never a success unless they feel good about it. the president knows that. he has to rethink how the cabinet works. he has to be empowered. the president never empowered that many around him. the national security team in the first term never had juice required to be full participants in a government of a time of

rivals or lots of bigger players not just the president. >> in fact up see a lot reporting criticizing the cabinet, ruth and mark, this president and white house have never empowered the cabinet. one former white house official said to me this weekend, he's surrounded by good friends who happen to be staff people, whether the chief of staff, national security adviser or others, they are good friends who are not necessarily going to tell him the tough things you need to hear. >> the word you hear all the time, i think it's a fair one, is insular. i think once we get past, once the administration gets past immediate hurdles making the website work and the next set of hurdles which i think are maybe more critical in making sure people have successfully signed up for what they think they signed up for, i think the president is going to need to -- i think he recognizes he's going to need to reassess his own management style, whether he's

got the right people around him at the white house and whether as you say he's using his cabinet correctly. of course no president in modern times has really used his cabinet. white houses are all accused, especially by cabinet secretaries who are a little bit out of the loop, of being too insular. but this one has been particularly a closely held administration. >> mark, how likely is it this president will do the kind of self evaluation to say some of the flaw is with the white house team and with myself, and we need to rethink it? >> as i write in the book he did that after the election in 2010. he brought in bill daly, made some other changes. he didn't like the effect, the impact. he's gone back to chief of staff, as ruth said, who is a very good friend of his, national security adviser is very good friend of his. other presidents had friends around them. to shake things up, to get the

agenda moving again, to get a sense of a new amount of energy, i think he probably does have to make some personnel changes but i wouldn't hold my breath for them. like george bush, when barack obama is told washington thinks people on cable tv think he should do things, he's less inclined and to stick with the people he knews and management structure he's comfortable with. >> if you take a look at this team, if they weren't his good friends, would they have these jobs? are they the best there is? >> well, i think you could ask that about a lot of presidents. presidents need to have people around them who are loyal but they also need people around them who are capable. i think to some extent the proof is in the pudding in terms of the rollout and effectiveness of health care. there were constant meetings at the white house, is this ready, is this going okay?

administration officials say they were assured it was, but there is something wrong in the management structure that allowed them to get these false assurances. what i would want to know if i were the president going forward, who is the person who's individual day to day job is making sure once jeff zienst leaves, who's job is getting health care functioning? maybe there's an answer to that question but i'm not sure i know it. >> they need to have more jeff zienst because so far he's making the improvements they need. >> thank you, ruth and mark. >> happy thanksgiving. >> same to you. check out this bird's eye view, a sea eagle stole a video camera leaving a trail of evidence across the landscape. wildlife rangers found the abandoned camera but no sign of the thief. in washington, also on the animal front, the newest panda

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thanks for being with us. tomorrow on the show, former white house press secretary robert gibbs and bill richardson, he'll talk about north korea and the detain ee there. follow the show online and on twitter. my colleague, tamron hall has a look at what's next on "news nation." >> good to see you. coming up next, night and day, the white house keeps its

self-imposed deadline and delivers a website they say is working for the vast majority of consumers. new enrollment numbers out show 100,000 people successfully signed up through the federal exchange last month. four times more than what we saw in october. plus, the latest from the scene of that deadly train accident in new york city. the new technology that congress wants to consider that could make accidents like this one a thing of the past. and later, with cyber monday upon us, amazon ceo jeff basos says we can expect a drone delivery soon. some privacy experts are pretty concerned about this one. it's our gut check. the day we rescued riley was a truly amazing day. he was a matted mess in a small cage. so that was our first task, was getting him to wellness. without angie's list, i don't know if we could have found all the services we needed for our riley. from contractors and doctors to dog sitters and landscapers,

you can find it all on angie's list. we found riley at the shelter, and found everything he needed at angie's list. join today at angieslist.com a man who doesn't stand still. but jim has afib, atrial fibrillation -- an irregular heartbeat, not caused by a heart valve problem. that puts jim at a greater risk of stroke. for years, jim's medicine tied him to a monthly trip to the clinic to get his blood tested. but now, with once-a-day xarelto®, jim's on the move.

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100,000 americans successfully enrolled in health insurance plans through the federal exchange in november. that, according to a source familiar with the numbers, that is up from the mere 27,000 who signed up through the federal xhafrpg in october. the source tells nbc news the administration still expects most enrollment will occur towards the end of the six-month signup period which expires on march 31st. we're waiting for the latest update from the white house press secretary jay carney scheduled to begin his briefing any moment mao. on a conference call with reporters, the man in charge of fixingth healthcare.gov website said the difference between october first and now is like night and day. >> response times are under 1 second. error rates are down well under 1% and the system is stable with uptimes exceeding